Terms & Conditions

By placing an order via our website (www.gearbrisbane.com), you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

All prices are listed in Australian Dollars (AUD$).
Please note that GEAR Shop Brisbane may delete, add or amend any information or product on the online store without notice.

Currently we accept Paypal & Credit Card (at Checkout).

Whilst GEAR Shop Brisbane tries to ensure visual accuracy of all goods on our store, manufacturers and brands update their products and from time-to-time artwork changes may not reflect the product seen on our webstore. Artwork changes are common place within the cycling industry and deemed normal practice. If you are unsure around your product and its artwork, please reach out prior to ordering as returns requested due to artwork changes will not qualify for an exchange or refund.

When placing an order you agree that all the information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order and an Order ID: this email will only be an acknowledgement and will not constitute acceptance of your order into our systems.

Promotions & Discounts, including In-store and Online Sales may exclude specific lines, eg. Order-In Lines, Custom-Order Lines & Products. Should items be added to cart and not be eligible (incorrectly available or discounted on the website), they will be returned and refunded immediately upon purchase. GEAR Shop Brisbane has the rights to change or modify your order in these circumstances, and by ordering during promotion periods, you accept these terms.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure - for which we will not be responsible.
Please be aware that your order may be subject to local customs and/or duties in the destination country. Please check with your local authority for all details and rate. GEAR Shop Brisbane can not be held responsible for any such additional charges & these are the sole responsibility of the buyer.
All orders typically ship within 24 hours pending stock availability and payment verification - on days which the store is open.
GEAR Shop Brisbane is not responsible for delays or loss of delivery once the item has been shipped but will however assist in anyway to help resolve the issue.

All International sales are final (exception faulty goods). Returns are subject to a 14 day terms. Returns are given at the discretion of GEAR Shop Brisbane and will be dealt with on an individual basis, under and within Australian Consumer Law. GEAR Shop Brisbane will issue store credit upon accepting the return, no cash or legal tender will be given either physically or electronically. No Refunds will be given (exception faulty goods).

Refunds on faulty goods that have been shipped internationally will not include a refund for any customs taxes or duties that may have been applied to the shipment. GEAR Shop Brisbane holds the right to request a photographic image be emailed through to assess faults prior to a return authorisation being given. Please Note: If you receive a package which is visually damaged or opened insist that this is noted with the carrier before signing for your order.

Last Updated 11 July, 2023 17:48 GMT+10